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Photos of damaged letter

Once again the postal service have failed to deliver. Well – that’s not strictly true. They did deliver – but just look at what I got.

royal mail fail damaged letter front

How on earth did they manage to deliver a letter with this much damage? It is crumpled and ripped, with part of the envelope missing. There is a big hole in the envelope at the bottom left. And if you look at the letter from the back, you can see that the whole top of the letter is open.

royal mail fail damaged letter back

There is no way the sender would have posted a letter like that so I can only image that it was mangled in one of their sorting machines, or got ripped between the growing number of parcels that post men are having to deliver.

Here are some other postal service FAILs that I regularly encounter. You may be familiar this list yourself.

  • Post being lost and never arriving at my address.
  • Post for my address being delivered to another address (there may be a link between the first one and this one!).
  • Letters for other addresses being delivered to my address.
  • Items of post that clearly say ‘Do not bend’, being folded to make them fit through the letter box.
  • ’Sorry you were out’ cards being left without being properly filled in making it hard to collect the item at the depot.

When these kinds of problem happen so regularly it is no wonder that people are looking for ways to avoid using the post if it is not necessary.

If you post was damaged after being delivered by the Royal Mail, they have some information about the claims process for damaged post on their website.


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