I’ve previously reviewed Thomas Exchange Global on The Strand, and Thomas Exchange Global on Victoria Street which are both part of the same company. This time I’m reviewing Thomas Exchange UK on Maddox Street, which despite the very similar name is (as far as I can tell) a completely separate company. As before I needed to buy Yen for one of my trips to Japan.
It is located on a fairly quiet street in central London so you probably aren’t going to come across it unless you make a special trip. Like the other two places I’ve reviewed it is usually listed as one of the best places on the Martin Lewis Travel Money Max website.
On arrival I told the man at the counter how many Yen I wanted to buy and gave him my cash. Unlike in the other two places where my money was counted in front of me, he went into a back room to do the counting.
This meant that I was left without my Pounds, Yen or any proof that I’d given him my money whilst he was dealing with it. It took him 2-3 minutes to come back. When he did he gave me the correct amount of Yen which I double checked before leaving.
The two Thomas Exchange Global’s I’ve visited were both in very busy locations with a lot of customers. This foreign exchange shop was quieter both in terms of location, and in the shop itself.
Apart from the slight worry caused by my money being taken out of my sight everything went smoothly and I’d be happy to use this branch again.
Thomas Exchange UK is at 13 Maddox Street, London, W1S 2QG.