Posts Tagged ‘VLML’

Air France VLML vegetarian in flight meals

Thursday, June 3rd, 2010

After booking a long haul flight with Air France I used my booking code on the ‘Manage your reservation’ section of their website to try to select vegetarian VLML meals for my flights. Their website allowed me to select a vegetarian meal for one of the flights, but not the other.

I therefore called up their customer services centre, and after managing to navigate my way through their menu system got to speak to a real person.

I asked for a VLML vegetarian mean for all my flights, and after she asked if I wanted a VGML meal, we managed to get the right VLML one booked.

The VLML code if you aren’t familiar with the airline meal codes stands for vegetarian lacto-ovo meal. It is vegetarian (no meat, no fish), and dairy products are allowed.

VLML meal 1 – Dinner

When it was time for dinner the flight attendant brought my VLML meal straight to my seat. I didn’t need to ask – and I got my meal before everyone else (I think they do this with the special meals to make sure they go to the right person).

air france vlml vegetarian in flight dinner

The main item was (I think) two rolled omelettes with tomato sauce. It was very tasty. There was also a salad with camembert cheese, an orange, apple compote, a stick of bread, and a chocolate cake. The omelette was the highlight, followed by the chocolate cake.

VLML meal 2 – Breakfast

When it was time for breakfast I again got the correct VLML meal brought straight to my seat (if you order a special meal you are probably best off sticking to your allocated seat rather than changing at the last minute). And again I got my meal before the other passengers in this section.

air france vlml vegetarian in flight breakfast

For breakfast they had given me an ordinary piece of bread, a croissant, some canned fruit, and a caramel Alpro Soya. The bread wasn’t very exciting – and the Alpro Soya was the highlight of the Air France breakfast.

General

In terms of getting the VLML meal orders correct Air France did a perfect job. You can’t get much better than having the right meal brought to your seat.

In terms of content, they could do a bit better. The portions were quite small and the breakfast lacked imagination – two types of bread (although as this is a French airline multiple types of bread is to be expected!). If they doubled the amount of omelette for dinner, and gave something like corn flakes as an option for breakfast, it would be a better VLML experience.

Finnair vegetarian VLML in flight meals

Friday, January 29th, 2010

Recently I took two Finnair flight. One was 10 hours and one 3 hours. I wanted the vegetarian (VLML Vegetarian Lacto-Ovo Meal) meals. It was not possible to request them when booking the flight tickets on the Finnair website so I had to phone their call centre.

I told the lady that I wanted the VLML meal. It is best to be specific and say VLML rather than ‘vegetarian’ if you want this specific meal as there are several other types of vegetarian meal available (such as VGML Vegan and AVML Asian vegetarian). She confirmed that she had requested the meals and I should shortly receive an email confirming this.

A minute later I got the email. I printed this out so I could take it on the flights as proof of my request just in case there were any problems.

Meal 1 – Flight 1

This first meal (maybe lunch but it is hard to tell when you are travelling through timezones!) was pasta, mushrooms, carrots and some kind of tomato sauce. There was also a salad, some fruit, and some lemony mushrooms. As always on these flights is a roll of white bread. It tasted pretty good for an airline meal.

finnair vegetarian vlml in-flight meal

Meal 2 – Flight 1

Dinner was gnocchi in tomato sauce (with a whole tomato as well) and broccoli which all tasted good. A slightly odd jelly and the usual bread roll finished it off.

finnair vegetarian vlml in-flight meal

Snack – Flight 2

The snack on my second flight was falafel in rice, with some kind of tomato sauce. A bread roll and a boiled sweet was given as well. I noticed that this meal was both VLML and VGML – meaning it was vegan.

finnair vegetarian vlml in-flight meal

General experience

Over the past year I’ve had 6 vegetarian VLML meals on Finnair flights (all economy BTW). On 5 of those meals the VLML meals was brought to me without them having to remind them. They obviously have a record of which seats have ordered the special meals (if you stick in your allocated seat you are more likely to get your requested meal). On just one of the flights did I need to remind them that I had ordered the VLML meal.

The quality of the meals is pretty good for an economy airline meal. It was easy to order the meals over the phone – but it would have been even easier if the option was integrated into their ticket booking system.